On behalf of the Blue Sky Luxury family we want to assure you that in times of uncertainty surrounding travel, your safety and well-being remain our priority. We appreciate that the situation with respect to COVID-19 is rapidly changing and we want you to know that we are monitoring the situation in Barbados closely. We appreciate the level of concern you have for your safety in light of the travel restrictions and advisories imposed by your home countries and ours. We are listening carefully to the concerns we receive from our guests and would like to share a few updates on how we’re preparing for your safety and comfort as you consider your decision for your visit with us.
When you stay in a Blue Sky Luxury home you will enjoy a home away from home, backed by international cleaning and sanitization standards, plus world class service from our friendly and hospitable staff. We look forward to welcoming you back to Barbados. When you book with us today we give you assurance that you can book with confidence.
1. What is the current status of COVID-19 in Barbados?
As of Thursday 9 July 2020, we are happy to announce that Barbados has had no community transmitted cases since 14 June 2020. Only one active case from a repatriation flight from US remains in recovery in isolation. Of the 98 cases diagnosed, all but 7 recovered and we continue to carry out testing. For current case figures please refer to the Barbados Government Information Service.
The Prime Minister of Barbados also announced that commercial air travel will resume with Air Canada on July 12, British Airways on July 18, JetBlue on July 25 and American Airlines on August 5. A new flight service will also operate from the United Kingdom in partnership with Blue Sky Luxury for an all first class flight commencing in July as well with Caledonia Jets.
There are no longer any curfew restrictions in place on the island and we are open for business. The Ministry of Health and Wellness is monitoring the situation carefully and will make adjustments as necessary to ensure the safety of our community and our visitors. The management of the pandemic in Barbados has been exemplary, and protocols are in place for all businesses in regard to sanitization, use of personal protective equipment and other such safety measures.
2. What are the protocols I need to be aware of if I’m traveling to Barbados?
All passengers traveling to Barbados will be required to have a negative COVID-19 antigen test within 72 hours of commencement of travel. The test must be ISO:15189, CAP, UKAS compliant or equivalent. Should you not be able to complete a test or receive results prior to travel, you will be required to be tested on arrival in Barbados.
All passengers will be expected to complete their Embarkation/Disembarkation (ED) card prior to departure including specific questions relating to issues of personal health and symptoms. Once submitted, passengers will receive an email confirmation with a barcode confirming your certificate to travel to Barbados. To complete your online Immigration and Customs form please click here.
Passengers are categorised as either low, moderate, or high risk based on their country of origin and countries they have visited in the previous 21 days. For low and moderate risk countries, provided you test negative, on arrival in Barbados you will be permitted to proceed to your accommodation and enjoy your holiday, but moderate risk passengers will be subject to monitoring by the Ministry of Health for a period of 7 days. During the monitoring period there are no restrictions on movement around Barbados. Persons may be required to have a second test after 7 days if circumstances arise during the monitoring period that warrant it. High risk country arrivals will be subject to quarantine in an approved government facility for a period of 7 days and be retested at the end of the 7 day period before restrictions on movement are lifted. To assess your country risk please see the Government Information Service page for further details and updated information.
At time of publishing, Canada and the UK were deemed moderate risk while the US was deemed high risk.
3. Health & Safety – All Homes Safely Cleaned and Inspected
Providing safe and clean environments for our guests is a top priority. Our homes are not just cleaned, they are disinfected. Cleaning is the act of removing dirt, germs and other impurities. Disinfecting is when you use chemicals to kill germs. All of our homes are cleaned first and then disinfected to lower the risk of infection.
All our staff are have undergone training on COVID-19 specific disinfection procedures in accordance with recommendations made by the World Health Organisation, USA Centre’s for Disease Control (CDC) and local authorities in respect of cleaning for virus prevention. Protocols have been established in Barbados for all Tourism Accommodation to ensure the health and safety of our guests, staff and community. Comprehensive COVID-19 guidance is in place globally detailing how to best protect against transmission of the virus and we have included this in our protocols for cleaning procedures including frequent cleaning of high-touch areas. Full logs are being kept of our sanitisation processes and confirmation that our homes are prepared for your arrival and throughout your stay to the highest standards. Every home is inspected prior to arrival.
Our staff are being monitored for their own health to keep both our team and guests safe and protocols are in place for use of Personal Protective Equipment. In line with internationally recommended safety practices we have placed a minimum of two days between bookings as much as possible to ensure that we have more than adequate time to clean, sanitise and prepare homes for your arrival.
Where possible we are able to offer self check in and check out to encourage social distancing – but don’t worry, we’re always reachable with a 24 hour contact for guest services and our property management team. We’re just a phone call, instant message or email away and can’t wait to help you make memories.
We are happy to share full details with you through the booking process in our Stay, Safe guide.
4. Flexibility on Cancellation
We understand the need for increased flexibility with travel planning in the current situation with the situation changing rapidly. To assist guests, Blue Sky Luxury is now extending a relaxation to our standard cancellation policies under which you booked for all bookings, past or present, until further notice.
For existing bookings the alternatives provided below can only be exercised within 28 days of your stay since the situation is changing so rapidly and it would be folly to make decisions beyond that horizon at this point. This means you have options up to and including the day of your arrival. In all cases, we are extending the ability to our guests to make changes without penalty to their reservations by adjusting dates to a future stay in the same home within twelve months (subject to availability of course).
For any new bookings taken from May 27 onwards, excluding bookings for Christmas, we appreciate you are taking a risk in booking your travel. With Blue Sky Luxury you can cancel up to 30 days prior to arrival for a full refund* if you are forced to cancel due to reasons related to COVID-19. Any cancellations due to COVID-19 less than 30 days prior to arrival will have no penalty for changes, and a credit of all funds paid will be extended for a stay in the next 12 months. This offer is subject to certain terms and conditions and our team would be happy to guide you. We hope this temporary policy gives you the ability to continue to book your Barbados villa holiday with confidence. To see availability please click here.
5. Keeping you informed
With guidelines and restrictions changing frequently in Barbados through this challenging time we’ll keep you informed. In advance of your arrival and when you join us we’ll ensure you have complete information on everything you need to know.
Thank you for your support and your loyalty. We will continue monitoring the situation with respect to COVID-19 and respond further based on the advice of governments, public health authorities and medical professionals. We look forward to welcoming you at one of our homes in the future.
Blue Sky Luxury