On behalf of the Blue Sky Luxury family we want to assure you that in times of uncertainty surrounding travel, your safety and well-being remain our priority. We appreciate that the situation with respect to COVID-19 is rapidly changing and we want you to know that we are monitoring the situation in Barbados closely. We appreciate the level of concern you have for your safety in light of the travel restrictions and advisories imposed by your home countries and ours. We are listening carefully to the concerns we receive from our guests and would like to share a few updates on how we’re preparing for your safety and comfort as you consider your decision for your visit with us.
When you stay in a Blue Sky Luxury home you will enjoy a home away from home, backed by international cleaning and sanitisation standards, plus world class service from our friendly and hospitable staff. We look forward to welcoming you back to Barbados. When you book with us today we give you assurance that you can book with confidence.
1. Health & Safety – All Homes Professionally Cleaned and Inspected
Providing safe and clean environments for our guests is a top priority. Our homes are not just cleaned, they are disinfected. Cleaning is the act of removing dirt, germs and other impurities. Disinfecting is when you use chemicals to kill germs. All of our homes are cleaned first and then disinfected to lower the risk of infection.
All our staff are undergoing training as we write to you to implement COVID-19 specific disinfection procedures in accordance with recommendations made by the World Health Organisation, USA Centre’s for Disease Control (CDC) and local authorities in respect of cleaning for virus prevention. Comprehensive COVID-19 guidance is in place globally detailing how to best protect against transmission of the virus and we have included this in our protocols for cleaning procedures including frequent cleaning of high-touch areas. Full logs are being kept of our sanitisation processes and confirmation that our homes are prepared for your arrival and throughout your stay to the highest standards. Every home is inspected prior to arrival.
Our staff are being monitored for their own health to keep both our team and guests safe and protocols are in place for use of Personal Protective Equipment. In line with internationally recommended safety practices we have placed a minimum of two days between all bookings to ensure that we have more than adequate time to clean, sanitise and prepare homes for your arrival.
Where possible we are able to offer self check in and check out to encourage social distancing – but don’t worry, we’re always reachable with a 24 hour contact for guest services and our property management team. We’re just a phone call, instant message or email away and can’t wait to help you make memories.
We are happy to share full details with you through the booking process.
2. Flexibility on Cancellation
We understand the need for increased flexibility with travel planning in the current situation with the situation changing rapidly. To assist guests, Blue Sky Luxury is now extending a relaxation to our standard cancellation policies under which you booked for all bookings, past or present, until further notice.
For existing bookings the alternatives provided below can only be exercised within 28 days of your stay since the situation is changing so rapidly and it would be folly to make decisions beyond that horizon at this point. This means you have options up to and including the day of your arrival. In all cases, we are extending the ability to our guests to make changes without penalty to their reservations by adjusting dates to a future stay in the same home within twelve months (subject to availability of course).
For any new bookings taken from May 27 onwards, excluding bookings for Christmas, we appreciate you are taking a risk in booking your travel. With Blue Sky Luxury you can cancel up to 30 days prior to arrival for a full refund if you are forced to cancel due to reasons related to COVID-19. Any cancellations due to COVID-19 less than 30 days prior to arrival will have no penalty for changes, and a credit of all funds paid will be extended for a stay in the next 12 months. This offer is subject to certain terms and conditions and our team would be happy to guide you. We hope this temporary policy gives you the ability to continue to book your Barbados villa holiday with confidence. To see availability please click here.
3. Keeping you informed
With guidelines and restrictions changing frequently in Barbados through this challenging time we’ll keep you informed. In advance of your arrival and when you join us we’ll ensure you have complete information on everything you need to know.
Thank you for your support and your loyalty. We will continue monitoring the situation with respect to COVID-19 and respond further based on the advice of governments, public health authorities and medical professionals. We look forward to welcoming you at one of our homes in the future.
Blue Sky Luxury