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COVID-19 Preparedness

On behalf of the Blue Sky Luxury family we want to assure you that in times of uncertainty surrounding travel, your safety and well-being remain our priority. While we appreciate that the situation with respect to COVID-19 is rapidly changing in respect of travel restrictions we want you to know that we are monitoring the situation in Barbados closely. We appreciate the level of concern you may have for your safety in these uncertain times in light of the travel restrictions and advisories imposed by your home countries. We are listening carefully to the concerns we receive from our guests and would like to share a few updates to our cancellation policies as you consider your decisions for your next visit with us.

Flexibility

We understand the need for increased flexibility with travel planning in the current situation. To assist guests, Blue Sky Luxury is now extending a temporary relaxation to our standard cancellation policies under which you booked for all bookings, past or present, until further notice.  In all cases, the alternatives provided below can only be exercised within 28 days of your stay since the situation is changing so rapidly and it would be folly to make decisions beyond that horizon at this point. This means you have options up to and including the day of your arrival. In all cases, we are extending the ability to our guests to make changes without penalty to their reservations by adjusting dates to a future stay in the same home within twelve months (subject to availability of course).

This temporary relaxation in our terms and conditions will remain in place for all existing and future booking until further notice, however, when the circumstances in the world surrounding COVID-19 have begun to settle we will provide you with 30 days’ notice of reversion to the standard policies for cancelation, at which point you will have the option to reconfirm the booking. We hope this temporary policy gives you the ability to continue to book your Barbados villa holiday with confidence. To see availability please click here.

Health & Safety

Providing safe and clean environments for our guests is a top priority. All our staff are undergoing training as we write to you to ensure that protocols issued by the USA Centre’s for Disease Control (CDC) and local authorities in respect of cleaning for virus prevention are being followed in our homes particularly between bookings. Comprehensive COVID-19 guidance is in place globally detailing how to best protect against transmission of the virus and we have included this in our protocols for cleaning procedures including frequent cleaning of high-touch areas.

Thank you for your support and your loyalty. We will continue monitoring the situation with respect to COVID-19 and respond further based on the advice of governments, public health authorities and medical professionals. We look forward to welcoming you at one of our homes in the future.

 

Kind regards,

Tania Wallace
Managing Director
Blue Sky Luxury