Download Our Relocations Guide
We’ve launched! Starting today, you can get all of the information needed on relocating to Barbados under the 12 Month Barbados Welcome Stamp. The Terra Group of companies (a bit below on us) has launched a comprehensive guide to answer any questions that you may have on relocating to Barbados.
When we learned of the 12 Month Barbados Welcome Stamp, we instantly came together to see how we could pool our best in class selection of villas, houses, apartments and townhouses, all suited for long term rentals. That royal we in The Terra Group ladies and gents comprises Terra Caribbean, Terra Luxury and of course, yours truly Blue Sky Luxury. Ahem…let’s get back to the good stuff!
Other than giving advice on the best authentic local experiences, the best Barbados vacation villas, offering luxury your way, here’s how we can help you relocate to Barbados. Peep our 12 reasons why (yes, we’re playing on the series and the stamp) Blue Sky Luxury and our sister companies Terra Caribbean and Terra Luxury is the best team to help you through the process of relocation to Barbados.
Key information from our 12 Month Barbados Welcome Stamp relocations guide:
Special Entry & Reside Permit (SERP)
Obtaining your Barbados Welcome Stamp
Your choice of Barbados long term rentals
Life in Barbados
While you patiently await our bespoke long-term rental website with a wide selection of long term rental properties, sign up below to receive new updates!
Launched in The Red Book 2019, The Blue Standard is Blue Sky Luxury’s response to the need for clear standards in the villas rental market in the Caribbean. The aim is to have benchmarks to ensure consistency in the quality of product and services offered to owners and by extension, their guests.
The Blue Standard initially focused on four core areas, primarily to ensure the best possible service delivered to owners. These core areas are:
The Blue Standard – Part 2
The next stage in development of The Blue Standard has evolved to include four areas we believe are crucial to also providing the best possible service to our guests.
These four areas outline specific experiences and facets that are important to the holiday rental traveller. They identify why each is important and to what level/detail the service is to be provided depending on the holiday home and how each home within a certain category will have its own Service Level Standards which will add value to a guest’s experience.
By differentiating and expanding on the added value provided by category, it helps to ensure that each home operates within, and thrives to its highest levels of service, there is consistency of service throughout the entire category of homes and therefore expectations can be set and we can deliver on this promise.
Direct contact is essential in ensuring that we understand the experience each guest wants. Keeping the communication channels open, asking the right probing questions and being an expert in our local, authentic experiences build the relationship and keep the guest engaged, excited and open to your suggestions.
The arrival experience deals specifically with how each guest is communicated with from the point of booking straight through to their arrival on island.
Regardless of the property that is booked, a Concierge agent is in communication with the guests within 48 hours of booking. We encourage pre-planning especially for the winter season, our team can facilitate requests for restaurant reservations and car rentals. ‘Must-do’ activities such as catamaran cruises should also be booked early so that guests do not miss out on some of the unique experiences Barbados has to offer.
The arrival experience must always be quick, personalised, relaxed and thorough. Luxury properties include their staff as part of the welcome experience, guests are introduced and the staff provide certain details about the home.
The assigned Concierge agent will also be present for the arrival.
Concierge and Staffing Service
The standard has been set for all of our Concierge agents; they are certified in one or more modules of the Certified Guest Service Professional. The role of a Concierge is to provide information and recommendations to the guest for their holiday as well as ensuring the smooth flow of all services requested while they are on island. Information on and assistance with restaurants, bars, and other activities is also very important, in addition to being available 24 hours a day, regardless of the category of the property.
Many holiday guests make return visits to homes in part, due to the caring and hospitable nature of the staff.
A concierge visits the guests daily at luxury properties almost serving as a personal assistant. While guests are on island, we help to guide them, and anticipating their needs is essential.
Many luxury properties allow guests to charge groceries, wines and beverages to their guest account that is settled prior to their departure.
For each level of property, minimum staffing levels for the home have been set. Properties in the luxury category provide different staff for varying needs; oftentimes a chef, butler and a various number of housekeepers and laundresses are available during the holiday. Many holiday guests make return visits to homes in part, due to the caring and hospitable nature of the staff. Cooks/chefs provide amazing meals and service and many times guests are blown away.
There are times when part of the planning of a holiday involves the need for additional staff. This can be organised by the Concierge, using our team of temporary staff who can be assigned on an as needed basis.
Minimum requirements have been established for each home based on the category. Providing amenities at all levels increase the attractiveness to holiday rental guests. Simple recreational additions to the home such as books, puzzles, and board go a long way to show guests that their comfort is considered and important. Owners of luxury homes add amenities to the property; it may be the addition of an espresso/cappuccino machine or something impressive such as tennis courts or an in-house spa, unique touches that will differentiate them from the market.
Having a generator for emergency power needs and water storage tanks in cases of disruption of service are expected of a certain calibre home and owners’ awareness to these needs is growing.
Regardless of the category of home, the departure process at all properties is no different – it must be quick, convenient and effortless. Twenty-four hours prior to departure all bills and any backup information are to be provided for easy settlement. A gift or souvenir and an offer to rebook are presented.
The departure experience doesn’t end on departure; as a standard, a thank-you email/card and follow-up is always sent. Providing feedback should always be easy and all guests are encouraged to do so.
With the latest upgrade of the Blue Standard we continue to evolve as we seek to ensure that our guests have the best holiday experience.
Worldwide, we can imagine that everyone is cringing at the idea of touching that tv remote to watch their favourite Netflix show or grabbing those villa keys to head out to explore the best beaches in Barbados. We put together our Barbados villa cleaning checklist to put your mind at ease. With the additional CDC recommendations of limiting access to any property including for cleaning, during the 24 hours immediately after each guest’s stay. You can be assured that in between bookings we have ample time to properly clean and disinfect all those areas that may incite the germaphobe in you. It’s okay, we’ve got you covered.
As per the CDC, someone can contract COVID-19 by touching a contaminated surface, for example, keys, a doorknob or light switch, and the virus can live on some surfaces for several hours or even days. A detailed workplace cleaning and disinfecting protocol for COVID-19 has been developed. Led by Director General, Human Resource, Ministry of Public Service, Gail Atkins. The protocol covers how to clean frequently touched surfaces, for example, doorknobs, tabletops, counters, light switches, elevator buttons, faucets, among others. Studies have shown that the COVID-19 virus can survive for up to 72 hours on plastic and stainless steel, less than 4 hours on copper, and less than 24 hours on cardboard. For this reason, it is essential to clean and disinfect frequently touched surfaces often, especially between reservations.
Priority #1 Understanding Cleaning vs. Disinfecting
Cleaning is the act of removing germs, dirt, and impurities (for example, using a soapy sponge to wipe a dirty counter or surface, especially where dirt is visible).
Disinfecting is when you use chemicals to kill germs (for example, spraying with a bleach solution). By cleaning first, then disinfecting, you can lower the risk of infection.
Gain peace of mind with our top 10 frequent touchpoint checklist. The checklist will be completed after every single guest departs, signed by the housekeeper performing it and submitted – date and time-stamped.
Cleaning & Disinfecting Checklist Post Departure
Disinfect all keys
Disinfect all remote controls
Disinfect all gate remotes
Clean & disinfect all telephones and handsets
Disinfect all lockboxes, safe panels and buttons
Clean & disinfect all blinds, windowsills & lock ledges
Clean & disinfect hairdryer and handle
Clean and disinfect refrigerator handles
Clean & disinfect doorknobs and switch plates
Clean & disinfect baseboards, chair rails, and door panels
This list has been vetted by our expert team of property managers. It’s mainly focused on frequent touchpoints only. If you think that we may have missed something or you just want to reach out to ask us anything about or health and safety standards, email us. We love to hear from you!
Other than providing an excellent Barbados villa experience, the health and well-being of the Blue Sky Luxury family is our number one priority. Under the banner of The Blue Standard, cleanliness has always been included as a standard in our 300pt checklist. Yes, 300, we leave no stone unturned in keeping our guests and staff safe. With the emergence of COVID-19, it has become even more critical as the aim is to reduce the spread of the infection. On behalf of our team, we want to assure you that in times of uncertainty surrounding travel, your safety and well-being has never stopped being our priority. We have implemented the following practices to ensure that you stay, safe.
Health & Safety
A detailed workplace cleaning and disinfecting protocol for COVID-19 has been developed. Led by Director General, Human Resource, Ministry of Public Service, Gail Atkins. The protocol covers how to clean frequently touched surfaces, for example, doorknobs, tabletops, counters, light switches, elevator buttons, faucets, among others. Protocols by the World Health Organisation, Centres for Disease Control (CDC), USA Centre’s for Disease Control (CDC) and local authorities in respect of cleaning for virus prevention are also being followed in our homes. Our staff has been trained in specific disinfection procedures following recommendations made by local authorities in respect of cleaning for virus prevention, especially in between bookings. Comprehensive COVID-19 guidance is in place globally detailing how to best protect against transmission of the virus and we have included this in our updated protocols for cleaning procedures, including frequent cleaning of high-touch areas.
Protecting our staff and you
Scared to touch that tv remote or grab those villa keys? We disinfect those too! Put your mind to rest. Read our blog on our Barbados villa cleaning checklist, we’ve thought of everything. For your safety, we have implemented sanitisation stations at all entrances to properties and we provide in-villa sanitization items for you and your family. There are protocols for the use of Personal Protective Equipment for staff, particularly those in foodservice. Our communication on prioritizing the health of both guests and staff is clear and we have advised all of our staff to monitor their health and report to us and the COVID-19 Hotline 536-4500 if feeling unwell. Where possible we can offer self-check-in and check out to encourage social distancing – but don’t worry, we’re always reachable with a 24-hour contact for guest services and our property management team. We’re just a phone call, instant message, or email away and can’t wait to help you make memories.
Space Between Bookings
Based on CDC recommendations, it is advised that access to any property be limited, including for cleaning, during the 24 hours immediately after each guest’s stay. Also, it is a BSL requirement that there is a wait time of 48 hours in between bookings to provide ample time to properly clean and disinfect all areas accessible to the guest/owner, due to a higher risk of COVID-19 exposure. Generally, we maintain 2 days between bookings and for our larger villas 3-bedroom villas we maintain 3 days between bookings.
With guidelines and restrictions changing frequently in Barbados through this challenging time we’ll keep you informed. In advance of your arrival and when you join us we’ll ensure you have complete information on everything you need to know.
Thank you for your support and your loyalty. We will continue monitoring the situation concerning COVID-19 and respond further based on the advice of governments, public health authorities, and medical professionals. We look forward to welcoming you at one of our homes in the future.